Creator: Getting started guide

Ready to dive into the exciting world of UGC? This guide walks you through everything you need to know as a new JoinBrands creator — from setting up your account to taking your first job, generating great content, and leveling up over time. Each section includes a short summary plus a link to the full article if you want to go deeper. 🤩

JoinBrands is a two-sided marketplace where brands post campaigns and creators like you make the content. You see jobs on the marketplace, get the product (purchased or shipped by the brand), create your content, and upload it for review.
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Signing up is completely free, and once you're in, you can start applying to jobs from brands all over the place.
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For a full overview of how JoinBrands works, check out our comprehensive article here: What is JoinBrands?

Creating your account takes just a few minutes — add some basic info about yourself, connect your social media, and complete your profile so brands can get a feel for your style and niche.
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You can sign up as a JoinBrands creator here: Create my account

Your Dashboard is your command center — it's where you'll find your active jobs, notifications, chat with brands, and more. Once you're logged in, everything you need is just a click away.
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For the full walkthrough, read our comprehensive guide here: Navigating and using your Dashboard

The Marketplace is where you browse available jobs, filter by content type or product category, and find campaigns that match your style. New jobs go up regularly, so check in often.
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Browse current jobs here: Marketplace

Before you can apply to jobs, you'll need to get certified for the content types you want to offer — photos, videos, TikTok, Instagram, YouTube, and more. Certifications are free, quick to complete, and the more you earn, the more jobs you'll unlock.

Get started with certifications here: My Certifications
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For a full overview of every certification available, read our comprehensive guide: Creator certifications

Once you're certified, find a job on the Marketplace that matches your niche and hit Apply. Brands will review your profile, portfolio, and past work before picking creators — so make sure your profile is complete and showcases your best content.
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Check your Marketplace here: Marketplace

Once a brand approves your application, you'll see the job in your Approved list. From there, you can review the full brief, communicate with the brand, and start planning your content.
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Find your approved jobs here: My Jobs

Not every job works the same way. JoinBrands offers different job types — including Content Only, Content + Posting, Retainer and etc. — each with its own setup and delivery flow.
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For a full breakdown of each job type, read our comprehensive article here: What types of jobs can I take?

Every job has a built-in chat where you can message the brand directly with questions, updates, or any issue that comes up. All conversations also live in your Resolution Center so you can find them anytime.
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Open your chats here: Resolution Center
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For the full guide, read our comprehensive article: Get in contact with the brands

Depending on the job type, the brand will either ship the product directly to you (Shipped by Brand), or you'll purchase it and get reimbursed (Reimbursement). Either way, the platform tracks everything end-to-end.
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Learn more about the two delivery options in our comprehensive article: What types of jobs can I take?

Once you have the product, follow the creative brief and produce your content.
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Quality matters — good lighting, clear framing, authentic delivery, and sticking to what the brand asked for all make a huge difference in getting approved.
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For our best tips and tricks on creating great content, read: Tips and Tricks for Creators

On top of your first paid-out piece, brands can buy additional content from you — sometimes at a discounted rate. Submitting different angles, poses, or variations is a great way to boost your earnings per job.

The more jobs you complete, the higher your level climbs — which unlocks better-paying opportunities and more job invitations. Your level is based on your activity, ratings, and job history.
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Learn how levels work in our comprehensive article: Creator Levels

Your portfolio is the first thing brands look at when deciding who to invite. Keep it fresh — add your best work, remove anything outdated, and showcase the kind of content you want to be hired for.
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Update your portfolio here: My Portfolio

After every completed job, brands leave you a review. Great reviews boost your profile, help you land more jobs, and contribute to leveling up. Check yours anytime to see how you're doing.
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Review your feedback here: My Reviews

JoinBrands has an Affiliate Program where you can earn extra by inviting other creators to join. When they sign up and start taking jobs, you earn a share.
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For full details on how the Affiliate Program works, read our comprehensive article: Creator Affiliate Program
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Access your affiliate dashboard here: Affiliate Program

You now have the full map of how JoinBrands works as a creator — from setting up your profile to applying, filming, and growing your creator career. Jump into each article as you need a deeper dive, and our Support Team is always here if you run into questions. Welcome aboard! 🚀