As you complete jobs and earn positive reviews, you'll unlock higher Creator Levels and gain access to more opportunities on JoinBrands. 🌟
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Higher levels allow you to accept more jobs at the same time and increase your earnings on eligible content creation jobs.

Every new creator starts at Level 1.
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As a Level 1 Creator, you can:
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✅ Accept up to 5 regular jobs at the same time

✅ Accept unlimited Free Product + $5 jobs

✅ Apply for Reimbursement Campaigns

Ready to unlock even more opportunities? Keep completing jobs and collecting great reviews! 🎉

To level up from Level 1 to Level 2, you must:
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✅ Complete 5 video, social, or live jobs

📓 Image-only jobs do not count toward Creator Level progression.

✅ Have at least 1 completed job within the last 12 months

📅 This is a rolling 12-month period counted from today, not the previous calendar year.

✅ Maintain an average rating of 4.0 stars or higher ⭐

As a Level 2 Creator, you'll be able to:
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✅ Accept up to 10 regular jobs at the same time

✅ Accept unlimited Free Product + $5 jobs

✅ Earn higher payouts on eligible content creation jobs

Payout increases vary depending on the type of job:

📓 Note: The earnings displayed on each Marketplace job already include any adjustment based on your current Creator Level.

To level up from Level 2 to Level 3, you must:
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✅ Complete 30 video, social, or live jobs

📓 Image-only jobs do not count toward Creator Level progression.

✅ Have at least 5 completed jobs within the last 12 months

📅 This is a rolling 12-month period counted from today, not the previous calendar year.

✅ Maintain an average rating of 4.3 stars or higher ⭐

As a Level 3 Creator, you'll be able to:

✅ Accept up to 30 regular jobs at the same time

✅ Accept unlimited Free Product + $5 jobs

✅ Unlock the highest available payouts on eligible content creation jobs

Payout increases vary depending on the type of job:

📓 Note: The earnings displayed on each Marketplace job already include any adjustment based on your current Creator Level.

Only reviews with written feedback count toward your Creator Level rating average.

Note: Not all completed jobs need to have a review. To qualify for Level 2, you must complete 5 eligible jobs and maintain an average rating of 4.0 stars or higher across any reviews with written feedback received in the last 12 months. The same principle applies to Level 3, which requires 30 eligible completed jobs and an average rating of 4.3 stars or higher.
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⏳ Once you've met all requirements, your account may take up to 7 business days to update automatically.

Creator Levels are not permanent.
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To maintain your current level, you must continue meeting the requirements associated with that level. Because ratings are calculated using a rolling 12-month period, your level may change if your qualifying reviews or completed jobs no longer meet the required thresholds.
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Remember:
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✅ Only video, social, and live jobs count toward Creator Level progression

❌ Image-only jobs do not count toward leveling requirements

✅ Only reviews with written feedback are included in Creator Level rating calculations

Once all requirements have been met, level upgrades are processed automatically and may take up to 7 business days to appear on your account.

No. Only video, social, and live jobs count toward Creator Level progression.

Image-only jobs, such as lifestyle photos, selfies, product demo photos, and product-only photos, do not count toward leveling requirements.

Only reviews that include written feedback are included in Creator Level rating calculations.
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Star-only ratings and unrated jobs may still appear on your profile, but they are not included in the average used for level progression.

Before contacting Support, please verify that:

If everything appears correct and your level still hasn't updated after 7 business days, please contact Support.

Yes. Level changes do not affect the status of jobs already in progress and will automatically apply to future opportunities once the upgrade is processed.

If your level has not increased as expected, make sure your completed jobs are eligible.
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Only video, social, and live jobs count toward Creator Level progression. Image-only jobs are excluded.

Only reviews that include written feedback count toward your Creator Level rating average.
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If a brand has not left a review yet, that job simply won't be included in the rating calculation.

After meeting all requirements, please allow up to 7 business days for the system to process your level update.
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If your level has not changed after that timeframe, contact Support and we'll be happy to investigate. 😊