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How can I chat with my creator?

You might have the necessity to contact your creators to solve an issue, ask questions or simply ask them about their progress.

Written by Anastasija

Need to chat with one of your creators? Open your campaign and head to the Details section β€” there you'll find a Chat button next to each creator that lets you message them directly. πŸ’¬

πŸ““ Heads up: you'll need to start the chat from the campaign Details the first time you reach out to a creator. πŸ˜ƒ

🌟 Pro-tip: once you've started a conversation, you can quickly come back to it by clicking the message icon in the top-right corner of your screen β€” that'll take you straight to your Resolution Center with all your active chats.

πŸ““ Good to know: tap the creator's profile picture inside the chat to jump to their portfolio and see all their info. A green dot next to their photo means they're online right now. 🟒

⚠️ Important: Job statuses now live inside the chat module β€” so you can see exactly where each job stands without leaving the conversation.


πŸŽ‰ You're set β€” go say hi to your creators!

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