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Brands: How do I change or update my password?
Brands: How do I change or update my password?

Changing or updating your password doesn't need to be a difficult task, here we explain how to do it in two different scenarios.

Roxanna avatar
Written by Roxanna
Updated over 6 months ago

Updating your password

If you remember your previous password and you are logged into your account:

  1. Go to your Dashboard and click on the "Profile" button in the top right corner and select "Account".

    JoinBrands+Brand+Account+Button

  2. Scroll down until you see the “Password” section and click on the "Edit" icon.

    JoinBrands+Password+Edit

  3. It will display a box where you need to write your previous password and then the new one, after confirming your new password just click on the “save changes” button.

    JoinBrands+New+Password


Forgot your Password?

In case you don’t remember your password and you are not able to log in, go ahead and click on the “Forgot my password?” button.

JoinBrands+Forgot+Password
  • A box will appear requesting your email address (the one you use to sign in), after that, you will receive an email with the confirmation and the next step to change the password.

JoinBrands+Forgot+Password+Email
  • Once you click on the button, it will send you to a new page, where you're able to change the password. Once you finish typing, click on the “Reset password” button, and automatically sends you again to the Login screen where you will have to log in with the new password!


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